How to implement follow-up techniques that drive repeat business In the dynamic world of business, effective follow-up and communication are instrumental in securing not just a sale, but a lasting relationship with your customers. Brad Sugars, a distinguished entrepreneur and business coach, delves into the…
5 strategies to make the most of social media in acquiring referrals In today’s digital age, harnessing the power of social media and online platforms is essential to enhance business growth, and referrals play a pivotal role in this ecosystem. Brad Sugars, in his insightful…
5 strategies to make the most of networking and secure referrals Networking events present a golden opportunity for businesses to expand their reach, forge meaningful connections, and cultivate a network of potential referrals. Brad Sugars, in his insightful book “Instant Referrals,” underscores the strategic importance…
5 effective ways to educate your clients on referrals Referrals are the lifeblood of any thriving business, and their potential cannot be underestimated. Brad Sugars, in his enlightening book “Instant Referrals,” expounds upon the significance and provides valuable insights into maximising their impact. Let’s delve…
5 impactful ways to deliver exceptional customer service In the competitive landscape of modern business, delivering exceptional service isn’t just a goal; it’s a necessity. Exceptional service not only delights customers but also serves as a powerful catalyst for generating referrals. Brad Sugars, in his…
5 ways to implement a referral program Referrals stand as a potent testament to a business’s credibility and value in the eyes of its customers. When someone willingly vouches for a service or product, it holds a special weight in the potential customer’s mind. Brad…
